In my search for a Bank or Mortgage company to refinance my home, I was referred to Aimee Power with Approved Mortgage. Aimee was an absolute pleasure to work with! She delivers exceptional customer service. Not only is she professional, but she is also very personable, kind and genuine. You feel like you have made a friend in her and she genuinely cares about your unique situation. Aimee is very responsive. You can always count on a timely response to any e-mail, text or call. Her determination and her positive "can do" attitude got us through every unexpected hurdle that was thrown our way- (and we sure ran into one unexpected thing after another). In spite of it all, when it seemed the odds were against me at the moment, she was very encouraging and ensured that we would absolutely be making it to the closing table. I found the experience to be fun working with Aimee and her assistant Brandy. When the unexpected comes up, you can expect her to deliver. I would absolutely recommend Aimee Power in a heartbeat!